Local Delivery

While our stores remain closed to both the public and staff members, we will be continuing with local delivery for online/phone orders.

To keep in compliance with the Ontario government’s list of essential workplaces we will only be conducting business online or by telephone.

“For the purposes of this order, businesses include any for-profit, non-profit or other entity providing the goods and services described herein.

This does not preclude the provision of work and services by entities not on this list either online, by telephone or by mail/delivery.

Note that teleworking and online commerce are permitted at all times for all businesses.”

Government of Ontario – List of essential workplaces – https://www.ontario.ca/page/list-essential-workplaces#section-1

Our concerns for staff, customers, and the general public at large will always be of the most importance. We will reopen our stores as normal as soon as it is safe to do so.  To place an order for local delivery, please call 416-726-5722 or email sales@bookcity.ca

Rules for Delivery:

If the book is in stock we will process payment over the phone and deliver it to you within 48 hours although no guarantees can be made. Any books that have to be ordered from our suppliers are subject to the unusual circumstances we and the world are faced with and may take longer than usual to arrive in our stores. Please note that all deliveries will be made without direct contact and therefore your phone number will be needed in order to complete delivery.

  • Phone or email contact only for requests for delivery
  • Payment in full by credit card by phone only. No emailing of credit card numbers. 
  • The following are strict delivery instructions:
    • We do not make contact with anyone or enter any building. This means we cannot deliver to apartments or condominiums.
    • If you answer the front door, or you are in the front of your residence, the delivery will not be made. 
    • We do not open gates or touch any surfaces. 
    • We will leave your purchase on your front stoop. 
    • We will call once delivery is made. 
    • If delivery cannot be made a full credit will be given.
    • No returns or exchanges until locations have reopened

East-end

East of Broadview Ave, West of Victoria Park Ave, South of Cosburn Ave, North of Lake Ontario

Bloor West Village

East of the Humber River, West of Clandenan Ave/Ellis Park Rd., South of Annette St., North of The Queensway

Yonge & St. Clair

East of Avenue Rd./Oriole Pkwy, West of Mt Pleasant Rd., South of the Kay Gardner Trail, North of Roxborough St.

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